Support
To enable a technician to take control of your computer remotely, please download RustDesk by clicking on the link below, then follow the instructions:
Step 1
Download RustDesk by clicking on the button: “Download RustDesk”.
Step 2
Open the downloaded file and click on
“Execute”.
Step 3
Tell our technician your ID and password so that he can log in securely.
If you need help, please contact our support team.
Frequently asked questions
Do you have an urgent question or need?
Contact us today and get an answer
from our experts in less than 24 hours
What would be the right offer for our real needs?
At Atoo Pro, we analyze your specific needs and propose a tailor-made solution. Our offers are tailored to the size of your company, your sector of activity and your requirements in terms of outsourcing, security and performance. Contact us for a personalized study and optimal support.
What are your working hours?
We are available 24/7. Telephone support is available from 9am to 5.30pm. We have an incident response system with extended availability.
Is my data hosted in France?
All our servers are hosted in France. This guarantees RGPD compliance, enhanced data security and reduced latency for optimum performance. What's more, you benefit from responsive local support and protection against foreign extraterritorial laws.
Is there a commitment?
Most of our offers are non-binding, there may be a commitment, but you'll always be in the know.
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