{"id":89,"date":"2025-01-29T17:16:23","date_gmt":"2025-01-29T16:16:23","guid":{"rendered":"https:\/\/atoopro.fr\/?page_id=89"},"modified":"2025-06-02T09:55:35","modified_gmt":"2025-06-02T07:55:35","slug":"support-technique-infogerance-bordeaux","status":"publish","type":"page","link":"https:\/\/atoopro.fr\/en\/support-technique-infogerance-bordeaux\/","title":{"rendered":"Support"},"content":{"rendered":"
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Support<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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To enable a technician to take control of your computer remotely, please download RustDesk<\/strong>\u00a0by clicking on the link below, then follow the instructions:<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tDownload Rustdesk<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Step 1<\/strong><\/p>

Download RustDesk by clicking on the button: \u201cDownload RustDesk\u201d.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Step 2<\/strong><\/p>

Open the downloaded file and click on<\/p>

\u201cExecute\u201d.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Step 3<\/b><\/p>

Tell our technician your ID and password so that he can log in securely.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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If you need help, please contact our support team.<\/i><\/b><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Frequently asked questions<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Do you have an urgent question or need?
Contact us today and get an answer
from our experts in less than 24 hours<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\t\n\t\t\t\t\t\t\tWhat would be the right offer for our real needs?\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t

\n\t\t\t\t\t\tAt Atoo Pro, we analyze your specific needs and propose a tailor-made solution. Our offers are tailored to the size of your company, your sector of activity and your requirements in terms of outsourcing, security and performance. Contact us for a personalized study and optimal support.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\t\n\t\t\t\t\t\t\tWhat are your working hours?\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t

\n\t\t\t\t\t\tWe are available 24\/7. Telephone support is available from 9am to 5.30pm. We have an incident response system with extended availability.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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\n\t\t\t\t\t\t\n\t\t\t\t\t\t\tIs my data hosted in France? \t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t

\n\t\t\t\t\t\tAll our servers are hosted in France. This guarantees RGPD compliance, enhanced data security and reduced latency for optimum performance. What's more, you benefit from responsive local support and protection against foreign extraterritorial laws.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\t\n\t\t\t\t\t\t\tIs there a commitment? \t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t

\n\t\t\t\t\t\tMost of our offers are non-binding, there may be a commitment, but you'll always be in the know.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Support Pour permettre \u00e0 un technicien de prendre le contr\u00f4le de votre ordinateur \u00e0 distance, veuillez t\u00e9l\u00e9charger RustDesk\u00a0en cliquant sur le lien ci-dessous, puis suivez les instructions : T\u00e9l\u00e9charger RustDesk Etape 1 T\u00e9l\u00e9chargez RustDesk en cliquant sur le bouton : \u00ab\u00a0T\u00e9l\u00e9charger RustDesk\u00a0\u00bb Etape 2 Ouvrez le fichier t\u00e9l\u00e9charg\u00e9 et cliquez sur \u00ab Ex\u00e9cuter \u00bb. Etape […]<\/p>","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"jetpack_post_was_ever_published":false,"footnotes":""},"class_list":["post-89","page","type-page","status-publish","hentry"],"yoast_head":"\nSupport ATOO PRO \u2013 Assistance technique & infog\u00e9rance<\/title>\n<meta name=\"description\" content=\"Besoin d\u2019aide ? Le support ATOO PRO est \u00e0 votre \u00e9coute pour toute demande d\u2019assistance informatique, r\u00e9seau ou t\u00e9l\u00e9com.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/atoopro.fr\/en\/support-technique-infogerance-bordeaux\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Support ATOO PRO \u2013 Assistance technique & infog\u00e9rance\" \/>\n<meta property=\"og:description\" content=\"Besoin d\u2019aide ? 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